FREE SHIPPING TO UNITED STATES & CANADA ON ALL ORDERS OVER $50

FAQ

Some Common Frequently Asked Questions

What is DTG printing?
DTG Stands for Direct to garment which is also referred to as DTG printing. DTG printing is a process of printing on textiles using  special modified inkjet technology. This form of printing allows us to print graphics with unlimited color combinations which gives an outstanding end result for the final garment.
What form of payment do you accept?
As payment we accept PayPal and all the major credit cards Visa,MasterCard,American Express & Discover
Will I receive an order confirmation?
Yes, once your order has been placed you will then receive an email from us with your transaction details.
How long will it take before my order ships out?
Orders usually ship out from our warehouse or printing facility within 4 to 7 business days from your transaction date.
Where are your products printed?
We have several printing and warehouse facilities throughout USA & Canada, all printed items are currently printed & shipped from the USA,we also have a logistics warehouse situated in Canada where we fulfill certain non-apparel items from.
How do I contact DogHugs.co?
You may contact us anytime with any questions or concerns you may have by clicking HERE
Do you have a sizing chart?
Yes, all sizing charts for every specific product are displayed on each individual product page under the “Sizing Chart” tab.
What countries do you ship to?
We currently ship to anywhere in the United States & Canada, International shipping will be coming soon.
I ordered the wrong size or color,How can I change my order?
You would need to Contact Us with your changes within the first 6 hours of your purchase, We process and produce the products asap so once the order goes into production we cannot change the details of the order.
What are your shipping rates?
All shipping rates and details are available HERE
What type of apparel brands do you offer?
We offer a wide selection of brands from Gildan,Hanes,Anvil,Port & Co and District,we also offer higher premium brands such as Next Level,Bella Canvas,LAT,Holloway.All brands we offer were carefully selected with quality and your comfort in mind.